These terms govern your access to and use of Ceribro™ SaaS platform and services.
By accessing or using Ceribro™ SaaS ("the Platform"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use the Platform. These terms apply to all users, including administrators, employees, and contractors accessing the Platform under your organisation's account.
You must provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized access or security breach.
Ceribro™ offers monthly and annual subscription plans. Prices are listed in USD and are exclusive of applicable taxes. Payment is due at the start of each billing cycle. We reserve the right to change pricing with 30 days' notice. All fees are non-refundable except as described in our Refund Policy.
You agree not to:
Ceribro™, NeuroCore™, and all associated trademarks, logos, designs, and software are the exclusive property of Ceribro™ SaaS (Pty) Ltd. You are granted a limited, non-exclusive, non-transferable license to use the Platform for the duration of your subscription.
You retain full ownership of all data you upload to or create within the Platform ("Your Data"). We do not sell, rent, or share Your Data with third parties except as required to provide the service or as required by law. Our handling of personal data is governed by our Privacy Policy.
We target 99.9% platform uptime measured monthly. Scheduled maintenance windows will be communicated at least 48 hours in advance. We are not liable for downtime caused by events beyond our reasonable control, including internet outages, third-party service failures, or force majeure events.
The Platform is provided "as is" without warranties of any kind. To the maximum extent permitted by law, our total liability for any claims related to the Platform shall not exceed the total fees paid by you in the 12 months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages.
Either party may terminate the subscription with 30 days' written notice. Upon termination, your access to the Platform will cease at the end of the current billing period. Your Data will remain available for export for 30 days after termination, after which it will be permanently deleted.
These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms shall be resolved in the courts of Pretoria, Gauteng.
For questions about these Terms, contact us at legal@ceribro.io