Win more deals. Delight every customer.
OmniCRM brings leads, pipeline, Customer 360, and multichannel engagement together — augmented by NeuroCore™ to score leads, forecast revenue, and prevent churn before it happens.
Inside Ceribro™ OmniCRM
Real screens from the Ceribro™ OmniCRM build — desktop platform and mobile companion apps, captured live, not mock-ups.
Screenshots reflect a demonstration environment with representative data.
Everything from first touch to renewal.
OmniCRM captures leads from any source, enriches and scores them with AI, and moves them through a pipeline you design. Every interaction — emails, calls, meetings, tickets, invoices, contracts — rolls up into a single Customer 360 view, while PredictAI forecasts revenue and flags churn risk early.
Lead management
Capture from any source, auto-route, enrich, AI-score, and track SLAs end-to-end.
Deal pipeline
Kanban and forecast views, custom stages, win/loss analysis, and a deal room per opportunity.
Customer 360
A unified view of every interaction: emails, calls, meetings, tickets, invoices, and contracts.
Multichannel engagement
Email sequences, WhatsApp, SMS, calls, and social from a single inbox.
PredictAI scoring
AI-powered deal scoring, revenue forecasting, and churn prediction at 87% accuracy.
Support integration
Unified ticketing with live chat, knowledge base, and SLA escalations.
Modules & capabilities
Every capability below ships as part of Ceribro™ OmniCRM and shares one data layer, one login, and one AI brain across your organisation.
Frequently asked questions
The most common questions about Ceribro™ OmniCRM.
What is Ceribro™ OmniCRM?
OmniCRM is Ceribro™'s AI-powered customer relationship management platform. It unifies leads, deal pipeline, Customer 360, and multichannel engagement, augmented by the NeuroCore™ AI brain for lead scoring, revenue forecasting, and churn prediction.
How accurate is the AI forecasting?
OmniCRM's PredictAI delivers revenue forecasting and deal scoring at around 87% accuracy, using both historical and real-time signals across firmographics and buyer behaviour.
Which channels does OmniCRM support?
OmniCRM handles email sequences, WhatsApp, SMS, calls, and social engagement from a single inbox, so every customer conversation lives in one place.
Does OmniCRM include customer support features?
Yes. OmniCRM includes unified ticketing, live chat with chatbot handoff, a knowledge base, and SLA escalations, all connected to the Customer 360 view.
What can OmniCRM integrate with?
OmniCRM connects with tools such as HubSpot, Mailchimp, WhatsApp API, Twilio, Zoom, Teams, Slack, Shopify, Zapier, and Calendly.
Explore related Ceribro™ products
Ceribro™ OmniCRM connects natively with the rest of the Ceribro™ ecosystem.
Turn every interaction into revenue.
See how OmniCRM scores leads, forecasts pipeline, and prevents churn — powered by NeuroCore™.